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Use the process creator to build step-by-step walk-through guides for any process. Navitome’s process creator was designed to help you ensure that your employees and customers always know what to do, when to do it, how to do it, and who can help them if they get stuck.
Quickly turn any process, instruction manual, or flowchart into a step-by-step interactive walk-through guide. Easily control exactly who can and can’t see your process guides. Share or secure a process guide with a single click.
Track employee and customer progress through your process guides in real time. Identify bottlenecks and points of confusion. Seamlessly gather feedback about how to make your processes easier to complete and learn.
We don’t offer one-size-fits all, generic training curricula. We won’t encourage you to publish page after page of “information” that’s not actionable. We offer you a way to streamline and organize complexity by turning any process into an interactive, step-by-step walk-through guide that you can share with your employees or customers. Navitome can be used for business process guidance, compliance and risk management training, and even customer self-service.
Your people aren’t lazy, stubborn, or process averse. They are just averse to complicated processes that don’t make sense to them, weren’t explained properly, or don’t help them.
Consider an entrepreneurial manager trying to experiment with new rules and procedures. The higher-quality the existing playbook is, the easier it will be for it to evolve over time.