We're always ready to help with any questions or issues.
Pay Only For What You Need As You Grow
Simple, Affordable, Honest Pricing
Large team or non-profit?
We have special pricing to meet your needs.
Contact us for more information.
FAQ's
Do you offer discounts for large teams?
Yes, we can price out bulk quantities of users at a discount. If you have more than 20 users, email us at info@navitome.com and we’ll put a custom quote together for you. We can do this quickly.
How do public guides and anonymous users affect the cost of your subscription?
In Navitome, you can publish content publicly. Onboarding for a public event with 800 volunteers is an example of this. That means that you can have users read your content without creating an account. For anonymous users, you can buy bundles of 500 readers for $50/bundle/month.
How do I know how many bundles of anonymous users to buy?
You need to estimate how many users you’ll have and purchase that number of 500 user bundles. If you need to buy more or less, you can adjust your subscription quickly. In Navitome’s analytics, you can quickly see how many users you’ve had per month and make sure that it aligns with your plan.
What’s an example of an anonymous users bundle situation?
A company publishes public guides to onboard volunteers to their monthly events. Each month, they have 800 anonymous users come in an onboard to their events. They purchase two bundles to cover their public publishing in Navitome.
Is there a difference in security per payment plan?
No, we take security very seriously for all of our users regardless of how much money they pay us.
Do you offer training beyond your typical support content?
Yes and we often don’t charge for it depending on the scale. Please contact your sales representative or info@navitome.com to discuss your requirements. We want you to be successful with Navitome and there are many ways we help customers succeed. Let’s talk!
How do you manage my billing
We use a service called Recurly. It’s secure, convenient, and manageable by you. Once you’ve activated your account, we can set up your account in Navitome. In Recurly, you can manage your payment, contact information, and quantity of users.
Do you offer an on-premise solution?
We understand that larger organizations often have very specific needs when it comes to software, their data, and their service. Please contact your sales representative or info@navitome.com to discuss your requirements.
When can I upgrade, downgrade, or cancel my account?
You can change your account at any time. The billing will be reflected in the next monthly billing cycle. Simply contact us and we’ll make the appropriate adjustment or you can do it yourself in Recurly.