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Can I see a list of users who fit a specific profile?
How can I see what an individual has done in a specific guide?
How do I see analytics on a specific date range?
How do I see what all users are doing in a specific guide?
Is all of the analytics data in the analytics dashboard?
Is there a way to see if users are reading my embedded learning libraries?
Where can I view the analytics?
Can I quickly copy an entire guide?
How do I create a object in the authoring panel?
How do I customize content for specific users? What is the purpose of a ‘Question’ in a guide?
How does the positioning on the authoring canvas correspond to what the end user will see?
I accidentally delete an entire path. What can I do?!?!
Is there a way to preview my guide without leaving the authoring canvas?
What are the different types of content I can put in a guide?
What is a Task?
What is a Workflow?
What types of files can I share in my content
What’s the difference between a survey question and a question in the authoring canvas?
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Controlling User Flow and Completion
Besides the actual content of the guides, what else can I customize?
Can I change how completion is marked?
How do I force a user to go through my content in a specific order?
What’s it mean to gate content and how do I do it?
Where can I leave a comment for my internal colleagues like another author or reviewer?
Integrations and Importing
Can I import content from DITA sources?
How do I import or export an entire guide?
How do I import or export pieces of a guide?
How do I let my users log in through Facebook?
Where do I specify a Facebook App ID?
Where do I specify a Facebook Pixel Code?
Where do I specify a Google Tag Manger ID?
Where do I specify an Intercom App ID?
Managing Users and Publishing
Can I customize the emails that go out to my customers?
Can I specify who receives the support emails for my account?
How do I invite internal (author, admins, review) users to my account?
What is a private guide and how do I invite someone to it?
Where can I get the link for a public guide?
Surveying Users and Feedback
How do I see the answers to my survey question?
What are the different sections in Navitome – Admin, Creator, Dashboard?
What is a survey question and how do I create one?
What types of files can I ask people to share through survey questions?
What ways can a user give feedback for guide content?
Can I specify an image that’s used for social sharing of a guide?
How do we white label our account space?
What parts of the look and feel can we customize?
Managing Your Information
How do I update my information including my password?
Progression Through Guides
How do I mark a task as completed?
How do I save my progress?
Is there any way to print a summary of what has to be done in the guide?
What’s the red dot next to the title of my task?
Why can’t I progress to the next task?
Questions In Your Guide
Can I change the answer to a question that I answered in the beginning of the walkthrough?
What’s happening when I answer questions in the beginning of the guide?
When I answer a question in the beginning of the guide, who sees what answer?
When I answer a question that’s in the content of a guide, who sees that answer?
Support And Feedback
How do I get help in the software?
How do I leave feedback for an author?
Working With Your Guides
Can I change the name of my guide?
How do I come back to a guide on which I previously worked?
How do I search for something in my guide?
How do I start a new guide?
What should I name my guide?
What’s the My Files section in the top right of the guide?